Of course, we continually review all performance-determining processes in order to offer our customers products and services at the highest quality. Quality management is completed by independent external controls.
The comprehensive assessments of the auditors from the German association for certification of management systems (Deutsche Gesellschaft zur Zertifizierung von Managementsystemen; DQS) essentially contribute to pointing out optimisation potentials and systematically improving processes.
Internal auditing – in the customer's interest
Aligned with the strict specifications of the Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht; BaFin), among others by the minimum requirements to risk management (Mindestanforderungen an das Risikomanagement; MaRisk), we organise processes based on a clearly structured and comprehensible inspection plan from our internal auditing department. Internal auditing is an important internal, independent and neutral service provider committed only to the goal of quality assurance.
This core element of our internal control system guarantees for preventive monitoring of all processes. Risk-oriented examinations will point out possible weaknesses early on, avoid errors and continually optimise processes. We supervise ourselves in order to enable customers to confidently entrust us with their sensitive processes.
DQS assesses our quality management system every year. You may download its currently applicable certificate and the certificate of the largest network of leading international certification associations in the world, IQNet, of which DQS is a founding and full member, from us here.
Your contact person
in Internal Audit & Quality
Contact data Martin Gerbig
Tel.: +49 (0) 6123 / 9999 - 970